Contact support
Email us for help with your Truffle account or to report a problem.
We typically respond within 1–2 business days.
For questions about a specific child care provider, including availability, care, or bookings, please contact the provider directly.
Common questions
I forgot my password. What should I do?
Visit the password reset page and follow the instructions to reset your password: https://truffle.ca/password-reset
I cannot log in.
Please email support@truffle.ca and our team will help you access your account.
How do I register?
Parent accounts are available by invitation from your child care provider. Please contact your provider if you need an invitation.
How do I contact a child care provider?
Browse child care providers at https://truffle.ca. Select a provider to view its details and contact information.
How do I report a bug?
Email support@truffle.ca with a short description of the issue, the device you used, and any helpful screenshots.
Privacy and terms
Learn how Truffle handles your information and use of our services.